Privacy Policy.

Last updated: 1st July 2026.

​

1. Who We Are

​

REX Commercial ("we", "us", "our") is committed to protecting the privacy and personal information of our clients, customers, and website users. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

​

2. Personal Information We Collect

​

In providing commercial property sales, leasing, and property management services, we may collect:

​

• Contact Information: Names, email addresses, phone numbers, and addresses.

• Property Information: Details relating to properties owned, leased, or of interest, including ownership and tenancy information.

• Identification and Financial Information: Information required for compliance checks, transactions, leasing assessments, or related services.

• Business Information: Occupation, employer, ABN/ACN, and business details relevant to commercial dealings.

• Technical Information: Website usage data, including IP addresses and cookies.

​

3. How We Collect Information

​

We collect personal information through:

​

• Direct communication, including enquiries, inspections, phone calls, emails, and website submissions.

• Property transactions, agreements, and related documentation.

• Publicly available sources, including property and business registers.

• Third parties such as professional advisers, referral partners, and service providers.

​

4. How We Use Your Information

​

We use personal information to:

​

• Provide commercial property sales, leasing, and advisory services.

• Market properties, manage enquiries, and facilitate transactions.

• Conduct due diligence, compliance checks, and tenant assessments.

• Communicate property updates, reports, and relevant information.

• Manage administration, records, billing, and legal obligations.

​

5. Disclosure of Personal Information

​

We may disclose information to parties involved in providing our services, including:

​

• Buyers, sellers, landlords, tenants, and other transaction participants.

• Solicitors, accountants, consultants, and other professional advisers.

• Property marketing platforms, contractors, and technology providers.

• Credit reporting bodies and compliance service providers where required.

• Government or regulatory authorities where legally required.

• We do not sell personal information to third parties for marketing purposes.

​

6. Direct Marketing

​

We may contact you with information about commercial property opportunities, market updates, and our services. You may opt out at any time by contacting us or using the unsubscribe option in our communications.

​

7. Security of Information

​

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored using appropriate security measures; however, no online transmission method can be guaranteed to be completely secure.

​

8. Access, Correction, and Privacy Complaints

​

You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information. If you believe your privacy has been breached, please contact us. We will investigate and respond in accordance with our obligations under applicable privacy laws. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

​

9. Contact Us

​

For privacy enquiries, please contact:

​

REX Commercial
Attn: Privacy Officer
Email: contact@rexcommercial.com.au
Address: 10/2996 Logan Road Underwood

​